NHS needs to listen harder and learn more from complaints, says Health Service Ombudsman

The Health Service Ombudsman, Ann Abraham, has today (19th October 2010) published the first in an annual series of reports examining NHS complaint handling in England. The Ombudsman warns that the NHS is missing a rich source of free and readily available information about patients by failing to listen and learn from complaints. Listening and […]

LATEST NEWS on EU GPs 'practicing' in Hillingdon

                                     Alarm raised in skills and competency checks on EU doctors practicing in the UK.  According to the Pulse article by Gareth Iacobucci published on 13 October, only 23% of EU doctors on performers list had undergone language test and only 17% tested for their clinical competence.  Following recently published articles on the EU GPs working in […]

Care Quality Commission: Care Providers Shut Ahead of New Registration System

Press Release Embargoed: 00.01am Wednesday, 29 September 34 CARE HOMES & 8 CARE AGENCIES SHUT DOWN AHEAD OF TOUGH NEW REGISTRATION SYSTEM, SAYS CARE QUALITY COMMISSION Thirty-four care homes and eight agencies providing care in people’s homes have closed in the past 12 months following regulatory action and the Care Quality Commission (CQC) says the […]

Divided BMA votes to attack white paper as 'smokescreen for privatisation'

23 Sep 10 By Ian Quinn – Pulse Pulse Exclusive: The BMA is to launch an attack on core elements of the Government’s health white paper, which it will warn opens the door to further privatisation of the NHS and could lead to services being provided on the basis of cost rather than quality. After […]

GPC dissenters block Lansley support

21 Sep 10 By Ian Quinn, Gareth Iacobucci – Pulse Pulse Exclusive: GP leaders are to tell the coalition Government they cannot fully embrace its proposals for GP commissioning after admitting the BMA is riven with divisions over how to respond to the white paper. After a long debate last week, the GPC decided the […]

GPC publishes blueprint for GP consortia

10 Sep 10 By Nigel Praities – Pulse GP Consortia white paper guide The GPC has issued the first detailed guidance to GPs on how to go about forming commissioning consortia, warning organisations covering fewer than 500,000 people risk going bust. The Government has repeatedly refused to define the size of GP consortia – preferring […]

The Buckman interview –

 Roy Lilley –  08.09.10 Laurence Buckman is frank, open and very forthright about the future and this is an unmissable, riveting, three-part series.   View part one, here.        View part two, here. View part three, here. Laurence Buckman is an unusual doctor.  He is a single-handed GP, who does his own Out-of-Hours cover.  He invites patients, wanting […]


PatientSafetyAlertsAugust2010 Hillindon LINk will be seeking urgent clarification from The Hillingdon Hospital NHS Trust as it was named in a report this week by Action against Medical Accidents (AvMA – the charity for patient safety and justice) who published the findings of its latest research into whether NHS trusts are implementing potentially life-saving patient safety alerts issued by the National […]