Too many care homes fail to get the basics right

Imelda Redmond, Chief Operating Officer, Healthwatch England for The Guardian Social Care Network Headlines saying that one in three care homes has failed official inspections made tough reading for the social care sector, not to mention those with loved ones receiving care. And while the main message from the Care Quality Commission (CQC) about the […]

NHS ‘rationing leaves patients in pain’

By Nick Triggle BBC Health correspondent 05/07/2017 – from the section Health Vital NHS operations and treatments are being increasingly rationed in England, leaving patients in pain, doctors say. The treatments affected include hip and knee replacements and cataract surgery to help restore sight as well as drugs for conditions such as arthritis. Such care […]

Healthwatch Hillingdon publish Annual Report 2016-17.

Healthwatch Hillingdon are pleased to publish our Annual Report 2016-17. The report outlines a year where we have continued to shine a spotlight upon people’s real lived experiences of local care. It highlights changes that are being made to services by our comprehensive focus on hospital discharge, maternity services and fertility treatment; and demonstrates how […]

Give us your views about changes to GP services at the HESA Centre

The Orchard Medical Practice and Hayes Town Medical Centre are due to combine into a single GP practice that serves both sets of patients. Local GPs and NHS England decided to do this after consulting with the public, local voluntary organisations, government workers and healthcare staff. It follows a review of the contracts for these […]

Statement on the NHS North West London CCG Collaborative’s “Choosing Wisely” changes to GP prescribing

Healthwatch Hillingdon’s statement on the NHS North West London CCG Collaborative’s “Choosing Wisely” changes to GP prescribing (16/06/2017): “Healthwatch Hillingdon has been extensively consulted on the NHS North West London (NWL) CCG Collaborative’s proposed changes to GP prescribing. We acknowledge and welcome that significant progress has been made by the NHS with regards to this […]

Report on Maternity Care in Hillingdon

Healthwatch Hillingdon have been listening to women who have used Hillingdon’s maternity services, to see if the closure of Ealing Hospital Maternity Unit has had any effect on the quality of care that they and their families receive. We are publishing the findings of our engagement programme, in our new report ‘Expecting the Perfect Start’. […]

NHS England update on the Next Steps On The NHS Five Year Forward View

NEWS RELEASE NEXT STEPS ON THE FIVE YEAR FORWARD VIEW: NHS SETS OUT ACTION TO DELIVER NHS CARE FIT FOR THE FUTURE As the NHS approaches its 70th anniversary the health service has today published the plan setting out how it will deliver practical improvements in areas prized by patients and the public – cancer, […]

How can autism services for children and young people improve?

From Healthwatch England – March 2017 How can autism services for children and young people improve? Download our new briefing to find out more Since 2014, local Healthwatch across the country have spoken to over 1,000 people to understand their experiences of using autism services and what improvements can be made. In our latest briefing, […]

Wellbeing for Mums Group (Hillingdon)

Are you struggling to cope with the adjustment to parenthood? If you are feeling low, isolated, anxious or emotionally overwhelmed, you may benefit from our support; talking helps. We run a five-week programme for mums who need emotional support. This is a chance to meet other mums, build a network and learn new skills to help you cope. Please speak to […]


Healthwatch Hillingdon learnt from some of our residents that certain restricted, prescribed medicines were being supplied by some online UK-based suppliers to patients without adequate checks and appropriate safeguards being in place. Therefore, in July 2016,  Healthwatch Hillingdon raised our concerns around online suppliers by writing to the Medicines and Healthcare Products Regulatory Agency (MHRA) […]