News and reports

In 2019/20, Healthwatch Hillingdon undertook a mystery shopping review of the accessibility of dentistry services in Hillingdon, with volunteers carrying out 19 face to face visits at NHS funded dentists

As part of the sexual and reproductive health services review initiated by Public Health Hillingdon, Young Healthwatch Hillingdon were invited to conduct a mystery shopper exercise to ensure the services meet the needs of local young people.

Board meeting papers for 12/12/19

Healthwatch Hillingdon has published it’s local report on the NHS Long Term plan, as a result of the #WhatWouldYouDo campaign launched by Healthwatch England.

Board meeting papers for 25/09/19

Our annual report tells the story of our work over the past 12 months

Board meeting papers for 26/06/19

Read our report on the ‘patient experience’ of the decommissioning of lower back pain procedures in the borough

We have published a report detailing the findings of our ‘mystery shopping’ exercise around registering at GP practices.

In June 2018, the inpatient services that were being provided by East and North Hertfordshire NHS Trust, in The Michael Sobell Hospice, were relocated to the nearby Mount Vernon Cancer Centre.

Hillingdon Hospital has pledged to make its signage more accessible to all, following recommendations made by us after we carried out a review there of how patients are able to find their way around the building.

Individuals and organisations have the right to express their views about the performance of Healthwatch Hillingdon and the way in which we conduct our business.