Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.Advice and Information -
Find out what support is available to help you travel to your hospital appointments.News -
West Drayton and Yiewsley Dental Practice has been newly commissioned to provide dental access for patients who otherwise could not access a ground floor NHS dental service in the local area.Report -
Read our report on the ‘patient experience’ of the decommissioning of lower back pain procedures in the boroughReport -
Our annual report tells the story of our work over the past 12 months
Report -
We have published a report detailing the findings of our ‘mystery shopping’ exercise around registering at GP practices.Report -
In June 2018, the inpatient services that were being provided by East and North Hertfordshire NHS Trust, in The Michael Sobell Hospice, were relocated to the nearby Mount Vernon Cancer Centre.News -
Healthwatch Hillingdon was delighted to be announced as a winner at the recent Healthwatch Network Awards 2018.News -
Healthwatch Hillingdon is one of 28 Local Healthwatch shortlisted for national awardsNews -
The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care.News -
The NHS has published its Long Term Plan, and says it will save almost half a million more lives with practical action on killer conditions and investment in world class, cutting edge treatments including genomic tests for every child with cancer.News -
Imperial College Health Partners have launched a new health register for people living in North West London called Discover. The initiative is a new way for you to get involved with health research in North West London.Advice and Information -
Health Help Now is a new digital app to help residents and patients find the right NHS service when they need treatment in a hurry, organise and keep track of appointments and provide advice on conditions. It is the only health app you will ever needNews -
People’s experiences of the care they receive from community-based mental health services have continued to deteriorate, according to an annual survey from the Care Quality Commission (CQC).News -
The NHS across North West London has launched a new mum and baby app – a personal guide for pregnancy, birth and beyond.News -
A new service to support people in Hillingdon during their last months of life was officially launched in Hillingdon today.News -
Healthwatch England's briefing brings together the views and experiences of 5,447 carers from over 27 communities across England.News -
CQC warns of growing ‘care injustice’, with access to good care increasingly dependent on how well local systems work together.News -
Kooth will provide online counselling and support to people aged 11-19 in Hillingdon and for students at Harrow and Uxbridge College. The website aims to tackle youth mental health issues in the borough and is available from 9 July 2018.Report -
Read our annual report, telling the story of our work in the year 2017-18
News -
From 25th May 2018, you’ll be able to choose how the NHS uses your confidential patient information for reasons other than your individual care. 77% of the public say they are confident in the ability of the NHS to protect their patient data.News -
NHS Hillingdon Clinical Commissioning Group and Healthwatch Hillingdon are working together to gather the views of residents and current service users on the proposed changes to the care and treatment for patients with muscle and joint problems (MSK)News -
The NHS is looking to increase the number of appointments available for patients and provide access to GP services 8am – 8pm, 7 days per week.News -
CNWL Hillingdon Talking Therapies Service has updated their Wellbeing for Mums Group leaflet. The leaflet provides information to mums who may need emotional support, including postnatal depression, to attend a six-week programme.News -
The NHS in North West (NW) London are handing out new information booklet ‘After your baby’s birth’ to women when they leave hospital after giving birth.News -
Healthwatch Hillingdon are bridging the gap between children and young people and the health and wellbeing board, building better mental health services.News -
It is with great sadness that we announce that Stephen Otter has stepped down as Chair and a Board Member of Healthwatch Hillingdon.Report -
We are pleased to publish our Annual Report 2016-17. The report outlines a year where we continued to shine a spotlight upon people’s lived experiences of local careReport -
We have been listening to women who have used Hillingdon’s maternity services, to see if the closure of Ealing Hospital Maternity Unit has had any effect on the quality of care that they and their families receive.Report -
Our 3rd annual report, 'A catalyst for change', outlines our work for the year ending 31st March 2016Response -
The Parliamentary Health Service Ombudsman (PHSO) has reported a 36% increase in the number of investigations linked to people having a poor experience of leaving care.Response -
The National Maternity Review was commissioned by NHS England, following the Morecambe Bay Investigation into the serious failures of clinical care in the maternity unit at Furness General Hospital.Report -
Our report outlines the first year of local Healthwatch in Hillingdon.Report -
Hillingdon Hospital has pledged to make its signage more accessible to all, following recommendations made by us after we carried out a review there of how patients are able to find their way around the building.Response -
The Care Quality Commission has recently published (10th February 2015) the findings of its October 2014 inspection of The Hillingdon Hospitals NHS Foundation Trust.Report -
Healthwatch Hillingdon has published it’s local report on the NHS Long Term plan, as a result of the #WhatWouldYouDo campaign launched by Healthwatch England.Report -
Board meeting papers for 25/09/19Report -
Board meeting papers for 26/06/19Report -
Individuals and organisations have the right to express their views about the performance of Healthwatch Hillingdon and the way in which we conduct our business.Report -
Board meeting papers for 12/12/19Report -
As part of the sexual and reproductive health services review initiated by Public Health Hillingdon, Young Healthwatch Hillingdon were invited to conduct a mystery shopper exercise to ensure the services meet the needs of local young people.Advice and Information -
Feeling unwell? Read on for advice about where you can go for help with your health during the winter months.News -
Would you like to make a difference in 2020 to the services on offer in our borough? Healthwatch branches across the country are calling on more people to share their views with us.Advice and Information -
As a Healthwatch, one of our remits is to provide the public with information around making a complaint about NHS services. One of the organisations we signpost people to for further support and guidance around doing this is POhWERAdvice and Information -
The NHS and Public Health England are well prepared for outbreaks of new infectious diseases. The NHS has put measures in place to maintain the safety of all patients and NHS staff while also ensuring services are available to the public as normal.Report -
In 2019/20, Healthwatch Hillingdon undertook a mystery shopping review of the accessibility of dentistry services in Hillingdon, with volunteers carrying out 19 face to face visits at NHS funded dentistsReport -
With the Mental Health, Wellbeing and Life Skills and Peer Support Training programmes now complete, the final report has been produced.News -
East and North Herts (ENH) NHS Trust has confirmed the member of staff at Mount Vernon Cancer Centre has now been proven to be negative for coronavirus (COVID-19).