Have Your Say: Shaping a Healthier Hillingdon (2026-2031)
Why is this happening?
Hillingdon faces growing pressures that affect people’s everyday health and wellbeing. These include:
- More people living with long‑term health conditions
- Rising mental health needs for both adults and young people
- Big health gaps between different neighbourhoods
- Increasing demand on urgent and emergency services
- An ageing population with more people living with frailty and complex needs
With a new Hillingdon Hospital planned for the early 2030s, there is a real opportunity to rethink how care is delivered, bringing more support into local communities rather than relying on hospital based care.
The vision for 2031
By 2031, partners want Hillingdon to be a fairer, healthier place where everyone can reach their full potential. To get there, the strategy focuses on:
- Reducing health inequalities between neighbourhoods
- Offering earlier support to prevent illness
- Making services more joined‑up and easier to navigate
What could change for you?
If the strategy goes ahead, residents could see:
- More care close to home - Local neighbourhood teams could help people manage conditions earlier, reducing the need to travel to hospital.
- Faster help when something goes wrong - Especially for older residents or people with long‑term conditions, support could be provided quickly at home to avoid unnecessary A&E visits.
- Better joined‑up care - Services would work together so you don’t need to repeat your story over and over.
- More focus on prevention - From health checks to wellbeing support, the emphasis would shift to keeping people well rather than waiting for a crisis.
- Stronger support for families and unpaid carers - Carers could be identified earlier and connected to emotional, practical and financial support.
What will not change
- You will still be registered with your GP
- Emergency services will remain available
- NHS care will continue to be free at the point of use
How services could work locally
Three neighbourhood health teams
Services would be organised around three areas:
- North Hillingdon (including Ruislip)
- South West Hillingdon (including Uxbridge)
- South East Hillingdon (including Hayes)
Each team would bring together GPs, nurses, mental health services, social care, therapists and community organisations, reducing the feeling of being “passed around”.
Neighbourhood Health Hubs
New hubs are planned in Ruislip, Uxbridge and Hayes, bringing multiple services under one roof, such as:
- Same-day urgent care
- Blood tests and X-rays
- Therapy and rehabilitation
- Mental health support
- Community and voluntary services
Faster urgent support at home
A new Reactive Care Service could offer support within two hours for people who become unwell at home.
Quicker, safer discharge from hospital
Hospitals and community teams would work more closely so people can return home sooner with the right support in place.
The four long-term priorities
1. Best Start in Life- Better early help for families, vaccination coverage and support for children’s mental and physical development.
2. Live Well - Easier access to health checks, lifestyle support, mental wellbeing services and local activities.
3. Age Well - Support to help older people stay independent, with quicker help at home and clearer dementia and end‑of‑life support.
4. Healthy Places - Improving housing, safety and local environments so everyone can live well.
Have Your Say by completing the online form by Tuesday 31 March.
These plans are not final. Residents, carers and community groups are asked to share their views on:
- What changes would make the biggest difference to you
- Which services you find difficult to access
- What support would help you or your family stay healthy
by completing our online form by Tuesday 31 March.
Your feedback will directly shape how future services are designed and delivered.
Read more here.
If you or anyone you know would like a paper copy of this form, email customerengagement@hillingdon.gov.uk or call 01895 277038.
