Hatton Grove - Enter & View Report
The visit was carried out on 11 February, 2026 with 3 Authorised representatives. It was announced and planned in partnership with the home.
Enter and View is a statutory function of every local Healthwatch. Authorised Representatives of the team carry out visits to a wide range of health and social care services to understand how they are operating and to highlight areas for improvement. Under the Health and Social Care Act, these representatives are permitted to observe care, speak with service users, their families and carers, and visit settings such as hospitals, care homes, GP practices, dental surgeries, opticians and pharmacies.
Enter and View visits can happen if people tell us there is a problem with the service but, equally, they can occur when services have a good reputation - so we can learn about and share examples of good practice from the perspective of people who experience the service first hand.
Our team at Healthwatch Hillingdon carried out an Enter and View visit to Hatton Grove, detailed in the report.
Hatton Grove is an assisted living accommodation for adults with learning disabilities and complex needs with capacity to host 20 residents. There were 18 residents living at the home at the time of our visit.
