We are here to make sure that those running services, and the government, put people at the heart of care.
We are the independent champion for people who use health and social care services in Hillingdon.
Your story has the power to make a difference.
The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works, what doesn't and what people want from care in the future.
News and views
The NHS 10 Year Plan
News
Pharmacy First: What you need to know
Earlier this year, the NHS launched a major transformation to try and make it easier for patients to access…
News
Hillingdon Warm Welcome Centres 2024
Hillingdon Council are supporting a series of Warm Welcome Centres around the borough throughout the winter.
News
“Thank you so much. This information is really helpful to me to be able to gain access to my medical records. I really appreciate your service”
Latest reports and publication
Mental Health and Rehabilitation: Experiences of in-patients in Hillingdon
In 2022-23, the NHS reported a total of 2850 detentions under the…
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GP Access: Experiences of the Hillingdon Community
In this report we review the patient experience of getting a GP…
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Advice and information
What can I do while waiting for an ADHD assessment?
Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?
Your right to an NHS dentist
Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.
NHS 111: Booking your A&E appointment
Learn what NHS 111 is and how you can use the service to book an A&E appointment