Advice and Information

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?

GP practices very rarely remove patients from their list. If you are removed from a GP practice, you may need to register with a new one.

If you're experiencing a mental health crisis or need urgent support, there are services designed to help you through challenging times. Whether you're struggling with anxiety, depression or a crisis, support is available:

The cost of living crisis has put many people under financial strain, and NHS prescriptions costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

The NHS published their primary care recovery plan last May, and thanks to many of you sharing your feedback about your experiences, Healthwatch England has ensured it promised lots of changes.

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.

The health and care policy landscape is constantly evolving. The language used to describe it changes with it. The King's Fund has posted a jargon buster which clarifies the concepts and terms frequently used in health and care policy.

The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.

A Hillingdon resident gives us their experience of vaccination in a short interview.

Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.

From the 1st December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.