Picture of carer
Looking after someone? Know your rights
Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
30 November 2020
ambulance
NHS 111: How do I book a timeslot at A&E?
From the 1st December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.
30 November 2020
NHS Dental Services Update
NHS dental services update
NHS General Dental Services are operating at significantly reduced capacity due to social distancing and infection prevention and control requirements in light of the COVID-19 pandemic
14 October 2020
leaving hospital
What can you expect when you’re discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
19 August 2020
care home
What you need to know when visiting a care home (new guidance for COVID-19)
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
28 July 2020
Face Coverings - COVID-19, Coronavirus
Face coverings to be mandatory in shops and supermarkets from 24 July
The government has announced that it will be compulsory to wear a face covering in shops in England from Friday 24 July.
22 July 2020
dentist
How to get an NHS dentist appointment during COVID-19
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.
22 June 2020
Representation of at risk groups (Shielding)
Process for patients to be removed from the clinically extremely vulnerable list
Information correct as of 1st June 2020 As we move into the next phase of COVID-19 measures, some patients are being identified by clinicians as no longer needing to be on the clinically extremely vulnerable list.
2 June 2020
domestic abuse victim
What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Representation of at risk groups (Shielding)
Coronavirus: What does shielding mean?
The Government has begun contacting around 1.5 million NHS patients by letter, with guidance and information on ‘shielding’. Here's some more information to help you understand what shielding means in practice.
1 April 2020
Social Distancing Checklist infographic
Social Distancing – what you need to do
Coronaviruses can spread when people with the virus have close, sustained contact with people who are not infected. We should all take social distancing measures to reduce social interaction between people and help reduce the transmission of COVID-19
23 March 2020
Icons representing mental health, and confusion.
Coronavirus and mental health – what can I do?
The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read Healthwatch England's seven steps to looking after your wellbeing while staying informed.
20 March 2020