leaving hospital
What can you expect when you’re discharged from hospital?
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
19 August 2020
care home
What you need to know when visiting a care home (new guidance for COVID-19)
Take a look at what the guidance around visiting your loved ones in care homes means in practice.
28 July 2020
Face Coverings - COVID-19, Coronavirus
Face coverings to be mandatory in shops and supermarkets from 24 July
The government has announced that it will be compulsory to wear a face covering in shops in England from Friday 24 July.
22 July 2020
dentist
How to get an NHS dentist appointment during COVID-19
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here’s some information on how to access an NHS dentist during the pandemic.
22 June 2020
Representation of at risk groups (Shielding)
Process for patients to be removed from the clinically extremely vulnerable list
Information correct as of 1st June 2020 As we move into the next phase of COVID-19 measures, some patients are being identified by clinicians as no longer needing to be on the clinically extremely vulnerable list.
2 June 2020
domestic abuse victim
What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Representation of at risk groups (Shielding)
Coronavirus: What does shielding mean?
The Government has begun contacting around 1.5 million NHS patients by letter, with guidance and information on ‘shielding’. Here's some more information to help you understand what shielding means in practice.
1 April 2020
Social Distancing Checklist infographic
Social Distancing – what you need to do
Coronaviruses can spread when people with the virus have close, sustained contact with people who are not infected. We should all take social distancing measures to reduce social interaction between people and help reduce the transmission of COVID-19
23 March 2020
Icons representing mental health, and confusion.
Coronavirus and mental health – what can I do?
The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read Healthwatch England's seven steps to looking after your wellbeing while staying informed.
20 March 2020
Coronavirus stay alert to stay safe - stay alert - control the virus - save lives
Current Coronavirus Guidance - Updated
Read the latest guidance on Coronavirus (COVID-19), what to do if you are feeling unwell, and how best to protect yourself and others.
17 March 2020
woman washing hands at sink to prevent infection
UPDATED: Information on coronavirus
The NHS and Public Health England are well prepared for outbreaks of new infectious diseases. The NHS has put measures in place to maintain the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
3 March 2020
POhWER logo. Voices heard, lives empowered
Advocacy help making a complaint
As a Healthwatch, one of our remits is to provide the public with information around making a complaint about NHS services. One of the organisations we signpost people to for further support and guidance around doing this is POhWER
12 February 2020