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Advice and Information

Health and care defined: The King's Fund jargon buster

The health and care policy landscape is constantly evolving. The language used to describe it changes with it. The King's Fund has posted a jargon buster which clarifies the concepts and terms frequently used in health and care policy.
31 January 2024
A man in bed with hands covering his face

Looking after your health during the Cost of Living crisis.

The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.
31 May 2023
COVID-19 Vaccination - my experience

Hillingdon Resident Vaccine Experience

A Hillingdon resident gives us their experience of vaccination in a short interview.
25 March 2021
Picture of carer

Looking after someone? Know your rights

Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
30 November 2020
ambulance

NHS 111: How do I book a timeslot at A&E?

From the 1st December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.
30 November 2020
domestic abuse victim

What is domestic abuse and how can I get support?

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
POhWER logo. Voices heard, lives empowered

Advocacy help making a complaint

As a Healthwatch, one of our remits is to provide the public with information around making a complaint about NHS services. One of the organisations we signpost people to for further support and guidance around doing this is POhWER
12 February 2020
Snowflake

Where can I go for help when I’m ill in winter?

Feeling unwell? Read on for advice about where you can go for help with your health during the winter months.
18 December 2019
Elderly person sitting on a bench with a friend.

Do you need help getting to hospital?

Find out what support is available to help you travel to your hospital appointments.
22 May 2019
lady in GP waiting room

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
women talking on phone

Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Elderly woman smiling face on to the camera

What should you expect from home care services?

The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017

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