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We have been listening to women who have used Hillingdon’s maternity services, to see if the closure of Ealing Hospital Maternity Unit has had any effect on the quality of care that they and their families receive.Report -
We are pleased to publish our Annual Report 2016-17. The report outlines a year where we continued to shine a spotlight upon people’s lived experiences of local careAdvice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services?News -
According to the 2023 Ipsos GP Patient Survey, overall satisfaction with GPs is declining as patients feel it has become increasingly difficult to access services. We want to hear your experiences and understand your preferences when accessing your GP services.Advice and Information -
The health and care policy landscape is constantly evolving. The language used to describe it changes with it. The King's Fund has posted a jargon buster which clarifies the concepts and terms frequently used in health and care policy.Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.Advice and Information -
The NHS published their primary care recovery plan last May, and thanks to many of you sharing your feedback about your experiences, Healthwatch England has ensured it promised lots of changes.News -
According to NHS England in 2023, 1 in 5 children and young people had a probable mental health disorder. We would like to hear your thoughts and experiences around mental health.