A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
We are pleased to publish our Annual Report 2016-17. The report outlines a year where we continued to shine a spotlight upon people’s lived experiences of local care
We have been listening to women who have used Hillingdon’s maternity services, to see if the closure of Ealing Hospital Maternity Unit has had any effect on the quality of care that they and their families receive.
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
The Parliamentary Health Service Ombudsman (PHSO) has reported a 36% increase in the number of investigations linked to people having a poor experience of leaving care.
The National Maternity Review was commissioned by NHS England, following the Morecambe Bay Investigation into the serious failures of clinical care in the maternity unit at Furness General Hospital.
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
The Care Quality Commission has recently published (10th February 2015) the findings of its October 2014 inspection of The Hillingdon Hospitals NHS Foundation Trust.