Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.Report -
Read our report on the ‘patient experience’ of the decommissioning of lower back pain procedures in the boroughReport -
We have published a report detailing the findings of our ‘mystery shopping’ exercise around registering at GP practices.News -
The NHS is looking to increase the number of appointments available for patients and provide access to GP services 8am – 8pm, 7 days per week.Report -
Healthwatch Hillingdon has published it’s local report on the NHS Long Term plan, as a result of the #WhatWouldYouDo campaign launched by Healthwatch England.Report -
Our annual report tells the story of our work from April 2019 to March 2020.News -
This year, the NHS is vaccinating more people than in previous years. And it’s especially important to have the flu jab to help protect you and the people around you from serious illness, which may even lead to hospitalisation.
News -
Patients may have read that the West London Medical Centre and Church Road Surgery have not been accredited as COVID-19 vaccination centres by NHS England and that the practices are campaigning against this decision.Report -
Read our report on the joint Healthwatch & North West London 'COVID-19 Vaccines – Tell us your thoughts’ survey.News -
The NHS North West London Clinical Commissioning Group (CCG) is seeking public views on online GP consultation services.Blog -
Have you signed up to our newsletter yet? If not, it is now available to download here.Report -
Our annual report tells the story of our work from April 2021 to March 2022.News -
H4All have created a directory to help residents of Hillingdon live well this winter.News -
As pupils and students return to school following the Christmas break, the UK Health Security Agency (UKHSA) is reminding people that winter illnesses continue to circulate at high levels.Blog -
Have you signed up to our newsletter as yet? If not, it's now available to download.Advice and Information -
The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.News -
On the 1st July 2023, the complaints process for primary care services is changing.Report -
Our annual report tells the story of our work from April 2022 to March 2023.News -
According to the 2023 Ipsos GP Patient Survey, overall satisfaction with GPs is declining as patients feel it has become increasingly difficult to access services. We want to hear your experiences and understand your preferences when accessing your GP services.Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.