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According to the 2023 Ipsos GP Patient Survey, overall satisfaction with GPs is declining, as patients report increasing difficulty accessing services. We are gathering community insights to understand residents' experiences and preferences regarding access to GP services. Your feedback will help shape future recommendations.
Advice and Information -
The health and care policy landscape is constantly evolving. The language used to describe it changes with it. The King's Fund has posted a jargon buster which clarifies the concepts and terms frequently used in health and care policy.Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.Advice and Information -
The NHS published their primary care recovery plan last May, and thanks to many of you sharing your feedback about your experiences, Healthwatch England has ensured it promised lots of changes.News -
According to NHS England in 2023, 1 in 5 children and young people had a probable mental health disorder. We would like to hear your thoughts and experiences around mental health.News -
Earlier this year, the NHS launched a major transformation to try and make it easier for patients to access the care they need.
The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP.
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The NHS and Department of Health & Social Care are seeking the views and experiences of patients to help shape a new 10 Year Health Plan for England.Report -
Papers for our Healthwatch Hillingdon board meeting on the 30th August, 2024Report -
Our annual report tells the story of our work from April 2023 to March 2024.Page -
Find out about our role, our plans and our people.
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Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services?Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.Page -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.Page -
Take a look at our upcoming events or check out our selection of health and care awareness events you can support.Page -
Find out more about how we can help you access the support you need to live well.Event -
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