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People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.Advice and Information -
Find out what support is available to help you travel to your hospital appointments.Advice and Information -
Health Help Now is a new digital app to help residents and patients find the right NHS service when they need treatment in a hurry, organise and keep track of appointments and provide advice on conditions. It is the only health app you will ever needAdvice and Information -
Feeling unwell? Read on for advice about where you can go for help with your health during the winter months.Advice and Information -
As a Healthwatch, one of our remits is to provide the public with information around making a complaint about NHS services. One of the organisations we signpost people to for further support and guidance around doing this is POhWERAdvice and Information -
The NHS and Public Health England are well prepared for outbreaks of new infectious diseases. The NHS has put measures in place to maintain the safety of all patients and NHS staff while also ensuring services are available to the public as normal.Advice and Information -
Read the latest guidance on Coronavirus (COVID-19), what to do if you are feeling unwell, and how best to protect yourself and others.Advice and Information -
The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read Healthwatch England's seven steps to looking after your wellbeing while staying informed.Advice and Information -
Coronaviruses can spread when people with the virus have close, sustained contact with people who are not infected. We should all take social distancing measures to reduce social interaction between people and help reduce the transmission of COVID-19Advice and Information -
The Government has begun contacting around 1.5 million NHS patients by letter, with guidance and information on ‘shielding’. Here's some more information to help you understand what shielding means in practice.Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.Advice and Information -
Information correct as of 1st June 2020
As we move into the next phase of COVID-19 measures, some patients are being identified by clinicians as no longer needing to be on the clinically extremely vulnerable list.Advice and Information -
The government has announced that it will be compulsory to wear a face covering in shops in England from Friday 24 July.Advice and Information -
Take a look at what the guidance around visiting your loved ones in care homes means in practice.Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.Advice and Information -
NHS General Dental Services are operating at significantly reduced capacity due to social distancing and infection prevention and control requirements in light of the COVID-19 pandemicAdvice and Information -
From the 1st December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.
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Since the COVID-19 pandemic, it's been estimated that across the UK there are 13.5 million unpaid carers. Many people are unaware of their rights as a carer and, as a result, are not accessing the help and support they are entitled to.
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A Hillingdon resident gives us their experience of vaccination in a short interview.Advice and Information -
Local Pharmacists are working with Warm Welcome Centres across Hillingdon to provide regular wellbeing sessions that support you and your local community to stay healthy and well this winter, and beyond.Advice and Information -
The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.Advice and Information -
The health and care policy landscape is constantly evolving. The language used to describe it changes with it. The King's Fund has posted a jargon buster which clarifies the concepts and terms frequently used in health and care policy.Advice and Information -
From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.Advice and Information -
The NHS published their primary care recovery plan last May, and thanks to many of you sharing your feedback about your experiences, Healthwatch England has ensured it promised lots of changes.Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services?Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.