News and reports

A new Joint Health and Wellbeing Strategy has been drafted, setting out how the NHS, Council, voluntary sector and community partners aim to improve health, reduce inequalities and make services easier to use. Before anything is finalised, residents, carers and community groups are being asked to share their views.

Our Enter and View visits are arranged to find out how health and social care services are being run, and make recommendations where there are areas for improvement.
The visit was carried out on Wednesday 10 December with 4 Authorised representatives. It was announced and planned in partnership with the home.

Mental health has become one of the biggest challenges facing children and young people today, and those living in Hillingdon are no exception. Whether it’s school stress, bullying, or not knowing where to turn for support, too many young people are struggling with their mental health and emotional wellbeing.

Our annual report tells the story of our work from April 2024 to March 2025.

In 2022-23, the NHS reported a total of 2850 detentions under the Mental Health Act across North-West London of those aged 18 years and over. This was the highest amongst all the London regions.

In this report we review the patient experience of getting a GP appointment.

If you're experiencing a mental health crisis or need urgent support, there are services designed to help you through challenging times. Whether you're struggling with anxiety, depression or a crisis, support is available:

The NHS and Department of Health & Social Care are seeking the views and experiences of patients to help shape a new 10 Year Health Plan for England.

Earlier this year, the NHS launched a major transformation to try and make it easier for patients to access the care they need. 

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP.

Papers for our Healthwatch Hillingdon board meeting on the 30th August, 2024

Our annual report tells the story of our work from April 2023 to March 2024.

The NHS published their primary care recovery plan last May, and thanks to many of you sharing your feedback about your experiences, Healthwatch England has ensured it promised lots of changes.