News and reports

Our annual report tells the story of our work from April 2024 to March 2025.

In 2022-23, the NHS reported a total of 2850 detentions under the Mental Health Act across North-West London of those aged 18 years and over. This was the highest amongst all the London regions.

In this report we review the patient experience of getting a GP appointment.

If you're experiencing a mental health crisis or need urgent support, there are services designed to help you through challenging times. Whether you're struggling with anxiety, depression or a crisis, support is available:

The NHS and Department of Health & Social Care are seeking the views and experiences of patients to help shape a new 10 Year Health Plan for England.

Earlier this year, the NHS launched a major transformation to try and make it easier for patients to access the care they need. 

The new Pharmacy First scheme enables your local pharmacy to treat some common conditions with prescription-only medicines, without you visiting your GP.

Papers for our Healthwatch Hillingdon board meeting on the 30th August, 2024

Our annual report tells the story of our work from April 2023 to March 2024.

The NHS published their primary care recovery plan last May, and thanks to many of you sharing your feedback about your experiences, Healthwatch England has ensured it promised lots of changes.

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.

The health and care policy landscape is constantly evolving. The language used to describe it changes with it. The King's Fund has posted a jargon buster which clarifies the concepts and terms frequently used in health and care policy.

Hillingdon Council are supporting a series of Warm Welcome Centres around the borough throughout the winter.