1. Report on Decommissioning of Lower Back Pain Procedures in Hillingdon

    Report -

    Read our report on the ‘patient experience’ of the decommissioning of lower back pain procedures in the borough

  2. Your Views on NHS Treatment for Muscle or Joint Problems

    News -

    NHS Hillingdon Clinical Commissioning Group and Healthwatch Hillingdon are working together to gather the views of residents and current service users on the proposed changes to the care and treatment for patients with muscle and joint problems (MSK)

  3. Hillingdon residents give their views on opening GP Services 8am to 8pm, 7 days a week.

    News -

    The NHS is looking to increase the number of appointments available for patients and provide access to GP services 8am – 8pm, 7 days per week.

  4. New Accountable Officer for North West London Collaboration of CCGs

    News -

    The North West London Collaboration of CCGs (Clinical Commissioning Groups) has appointed Jo Ohlson as their new Accountable Officer.

  5. Phlebotomy Update

    News -

    Read the latest changes to Phlebotomy services in Hillingdon.

  6. NHS England decision not to approve West London Medical Centre and Church Road Surgery as primary care vaccination centres

    News -

    Patients may have read that the West London Medical Centre and Church Road Surgery have not been accredited as COVID-19 vaccination centres by NHS England and that the practices are campaigning against this decision.

  7. Have your say…. about online GP services

    News -

    The NHS North West London Clinical Commissioning Group (CCG) is seeking public views on online GP consultation services.

  8. Expansion of NHS 111 to transform patient access

    News -

    Patients will receive an enhanced NHS 111 offer including increased access to specialist paediatric advice for children and direct access to urgent mental health support, as part of a blueprint, to help recover urgent and emergency care services.

  9. Healthwatch Hillingdon Newsletter - Winter 2022/2023

    Blog -

    Have you signed up to our newsletter as yet? If not, it's now available to download.

  10. How you make a complaint about primary care services is changing

    News -

    On the 1st July 2023, the complaints process for primary care services is changing.

  11. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  12. Annual Report 2019-20

    Report -

    Our annual report tells the story of our work from April 2019 to March 2020.

  13. COVID-19 Vaccines - Tells us your thoughts

    News -

    With the UK Government awaiting confirmation of COVID-19 vaccines' safety from the Medicines and Healthcare products Regulatory Agency (MHRA), we would like to know what the public's view is on receiving a potential vaccine.

  14. Vaccine Confidence in Hillingdon

    Report -

    Read our report on the joint Healthwatch & North West London 'COVID-19 Vaccines – Tell us your thoughts’ survey.

  15. Annual Report 2020-21

    Report -

    Our annual report tells the story of our work from April 2020 to March 2021.

  16. Annual Report 2022-23

    Report -

    Our annual report tells the story of our work from April 2022 to March 2023.

  17. Children and Young People's mental health survey

    News -

    According to NHS England in 2023, 1 in 5 children and young people had a probable mental health disorder. We would like to hear your thoughts and experiences around mental health.

  18. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.