1. Report on Decommissioning of Lower Back Pain Procedures in Hillingdon

    Report -

    Read our report on the ‘patient experience’ of the decommissioning of lower back pain procedures in the borough

  2. Your Views on NHS Treatment for Muscle or Joint Problems

    News -

    NHS Hillingdon Clinical Commissioning Group and Healthwatch Hillingdon are working together to gather the views of residents and current service users on the proposed changes to the care and treatment for patients with muscle and joint problems (MSK)

  3. Hillingdon residents give their views on opening GP Services 8am to 8pm, 7 days a week.

    News -

    The NHS is looking to increase the number of appointments available for patients and provide access to GP services 8am – 8pm, 7 days per week.

  4. New Accountable Officer for North West London Collaboration of CCGs

    News -

    The North West London Collaboration of CCGs (Clinical Commissioning Groups) has appointed Jo Ohlson as their new Accountable Officer.

  5. Phlebotomy Update

    News -

    Read the latest changes to Phlebotomy services in Hillingdon.

  6. NHS England decision not to approve West London Medical Centre and Church Road Surgery as primary care vaccination centres

    News -

    Patients may have read that the West London Medical Centre and Church Road Surgery have not been accredited as COVID-19 vaccination centres by NHS England and that the practices are campaigning against this decision.

  7. Have your say…. about online GP services

    News -

    The NHS North West London Clinical Commissioning Group (CCG) is seeking public views on online GP consultation services.

  8. Expansion of NHS 111 to transform patient access

    News -

    Patients will receive an enhanced NHS 111 offer including increased access to specialist paediatric advice for children and direct access to urgent mental health support, as part of a blueprint, to help recover urgent and emergency care services.

  9. Healthwatch Hillingdon Newsletter - Winter 2022/2023

    Blog -

    Have you signed up to our newsletter as yet? If not, it's now available to download.

  10. How you make a complaint about primary care services is changing

    News -

    On the 1st July 2023, the complaints process for primary care services is changing.

  11. Annual Report 2018-19

    Report -

    Our annual report tells the story of our work over the past 12 months

  12. Healthwatch Hillingdon wins national award for improving health and social care

    News -

    Healthwatch Hillingdon was delighted to be announced as a winner at the recent Healthwatch Network Awards 2018.

  13. Annual Report 2017-18

    Report -

    Read our annual report, telling the story of our work in the year 2017-18

  14. How do people feel about their data being shared by the NHS?

    News -

    From 25th May 2018, you’ll be able to choose how the NHS uses your confidential patient information for reasons other than your individual care. 77% of the public say they are confident in the ability of the NHS to protect their patient data.

  15. Chair, Stephen Otter leaves Healthwatch Hillingdon

    News -

    It is with great sadness that we announce that Stephen Otter has stepped down as Chair and a Board Member of Healthwatch Hillingdon.

  16. Annual Report 2016-17

    Report -

    We are pleased to publish our Annual Report 2016-17. The report outlines a year where we continued to shine a spotlight upon people’s lived experiences of local care

  17. Annual Report 2015-16

    Report -

    Our 3rd annual report, 'A catalyst for change', outlines our work for the year ending 31st March 2016

  18. Annual Report 2013-14

    Report -

    Our report outlines the first year of local Healthwatch in Hillingdon.

  19. Healthwatch Hillingdon NHS Long Term Plan Report

    Report -

    Healthwatch Hillingdon has published it’s local report on the NHS Long Term plan, as a result of the #WhatWouldYouDo campaign launched by Healthwatch England.

  20. Board Meeting Papers 25/09/19

    Report -

    Board meeting papers for 25/09/19

  21. Board Meeting Papers 26/06/19

    Report -

    Board meeting papers for 26/06/19

  22. Our Complaints Policy

    Report -

    Individuals and organisations have the right to express their views about the performance of Healthwatch Hillingdon and the way in which we conduct our business.

  23. Board Meeting Papers 12/12/19

    Report -

    Board meeting papers for 12/12/19

  24. Speak up to help improve health and social care in Hillingdon

    News -

    Would you like to make a difference in 2020 to the services on offer in our borough? Healthwatch branches across the country are calling on more people to share their views with us.

  25. Annual Report 2019-20

    Report -

    Our annual report tells the story of our work from April 2019 to March 2020.

  26. Healthfest2020 Summary Report

    Report -

    The summary report of Young Healthwatch Hillingdon's Healthfest2020 has been published.

  27. Annual Report 2020-21

    Report -

    Our annual report tells the story of our work from April 2020 to March 2021.

  28. Board Meeting Papers 03/04/20

    Report -

    Board meeting papers for 03/04/20

  29. Annual Report 2021-22

    Report -

    Our annual report tells the story of our work from April 2021 to March 2022.

  30. Annual Report 2022-23

    Report -

    Our annual report tells the story of our work from April 2022 to March 2023.

  31. What is your experience of accessing GP services?

    News -

    According to the 2023 Ipsos GP Patient Survey, overall satisfaction with GPs is declining as patients feel it has become increasingly difficult to access services. We want to hear your experiences and understand your preferences when accessing your GP services.