Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.Report -
Read our report on the ‘patient experience’ of the decommissioning of lower back pain procedures in the boroughReport -
We have published a report detailing the findings of our ‘mystery shopping’ exercise around registering at GP practices.News -
The NHS is looking to increase the number of appointments available for patients and provide access to GP services 8am – 8pm, 7 days per week.Report -
Healthwatch Hillingdon has published it’s local report on the NHS Long Term plan, as a result of the #WhatWouldYouDo campaign launched by Healthwatch England.Report -
Our annual report tells the story of our work from April 2019 to March 2020.News -
This year, the NHS is vaccinating more people than in previous years. And it’s especially important to have the flu jab to help protect you and the people around you from serious illness, which may even lead to hospitalisation.
News -
Patients may have read that the West London Medical Centre and Church Road Surgery have not been accredited as COVID-19 vaccination centres by NHS England and that the practices are campaigning against this decision.Report -
Read our report on the joint Healthwatch & North West London 'COVID-19 Vaccines – Tell us your thoughts’ survey.News -
The NHS North West London Clinical Commissioning Group (CCG) is seeking public views on online GP consultation services.Blog -
Have you signed up to our newsletter yet? If not, it is now available to download here.Report -
Our annual report tells the story of our work from April 2021 to March 2022.News -
H4All have created a directory to help residents of Hillingdon live well this winter.News -
As pupils and students return to school following the Christmas break, the UK Health Security Agency (UKHSA) is reminding people that winter illnesses continue to circulate at high levels.Blog -
Have you signed up to our newsletter as yet? If not, it's now available to download.Advice and Information -
The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.News -
On the 1st July 2023, the complaints process for primary care services is changing.Report -
Our annual report tells the story of our work from April 2022 to March 2023.News -
According to the 2023 Ipsos GP Patient Survey, overall satisfaction with GPs is declining as patients feel it has become increasingly difficult to access services. We want to hear your experiences and understand your preferences when accessing your GP services.Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.Advice and Information -
Find out what support is available to help you travel to your hospital appointments.News -
Imperial College Health Partners have launched a new health register for people living in North West London called Discover. The initiative is a new way for you to get involved with health research in North West London.Advice and Information -
Health Help Now is a new digital app to help residents and patients find the right NHS service when they need treatment in a hurry, organise and keep track of appointments and provide advice on conditions. It is the only health app you will ever needReport -
Hillingdon Hospital has pledged to make its signage more accessible to all, following recommendations made by us after we carried out a review there of how patients are able to find their way around the building.Report -
As part of the sexual and reproductive health services review initiated by Public Health Hillingdon, Young Healthwatch Hillingdon were invited to conduct a mystery shopper exercise to ensure the services meet the needs of local young people.Advice and Information -
Feeling unwell? Read on for advice about where you can go for help with your health during the winter months.News -
Would you like to make a difference in 2020 to the services on offer in our borough? Healthwatch branches across the country are calling on more people to share their views with us.Advice and Information -
The NHS and Public Health England are well prepared for outbreaks of new infectious diseases. The NHS has put measures in place to maintain the safety of all patients and NHS staff while also ensuring services are available to the public as normal.Report -
In 2019/20, Healthwatch Hillingdon undertook a mystery shopping review of the accessibility of dentistry services in Hillingdon, with volunteers carrying out 19 face to face visits at NHS funded dentistsNews -
East and North Herts (ENH) NHS Trust has confirmed the member of staff at Mount Vernon Cancer Centre has now been proven to be negative for coronavirus (COVID-19).Advice and Information -
Read the latest guidance on Coronavirus (COVID-19), what to do if you are feeling unwell, and how best to protect yourself and others.News -
All links to our information and guidance for protecting yourself and others from Coronavirus (COVID-19).Advice and Information -
Coronaviruses can spread when people with the virus have close, sustained contact with people who are not infected. We should all take social distancing measures to reduce social interaction between people and help reduce the transmission of COVID-19News -
Young Healthwatch Hillingdon have created this hub for local young people to provide support during this very difficult time.News -
While many operations for non-emergency surgery have been cancelled to free up hospital beds during the current Coronavirus crisis, the NHS wants to get the message out via a new campaign that it is still open for urgent treatment.Advice and Information -
Information correct as of 1st June 2020
As we move into the next phase of COVID-19 measures, some patients are being identified by clinicians as no longer needing to be on the clinically extremely vulnerable list.News -
Last updated 24/06/2020 -
The Government have announced that the advice for people who are shielding because of COVID-19 will be relaxed in two phases.
News -
The Hillingdon Hospitals NHS Foundation Trust has launched a new website dedicated to the plans to deliver a new hospital in Hillingdon in just five years.
News -
With the UK Government awaiting confirmation of COVID-19 vaccines' safety from the Medicines and Healthcare products Regulatory Agency (MHRA), we would like to know what the public's view is on receiving a potential vaccine.Advice and Information -
From the 1st December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.
News -
Hillingdon Hospital has been rated as Inadequate following an inspection by the Care Quality Commission (CQC).