1. New dental practice now open in Yiewsley providing ground floor access

    News -

    West Drayton and Yiewsley Dental Practice has been newly commissioned to provide dental access for patients who otherwise could not access a ground floor NHS dental service in the local area.

  2. Report on Decommissioning of Lower Back Pain Procedures in Hillingdon

    Report -

    Read our report on the ‘patient experience’ of the decommissioning of lower back pain procedures in the borough

  3. Annual Report 2018-19

    Report -

    Our annual report tells the story of our work over the past 12 months

  4. Mystery shopping report on GP registration

    Report -

    We have published a report detailing the findings of our ‘mystery shopping’ exercise around registering at GP practices.

  5. Mount Vernon Cancer Centre

    Report -

    In June 2018, the inpatient services that were being provided by East and North Hertfordshire NHS Trust, in The Michael Sobell Hospice, were relocated to the nearby Mount Vernon Cancer Centre.

  6. Healthwatch Hillingdon wins national award for improving health and social care

    News -

    Healthwatch Hillingdon was delighted to be announced as a winner at the recent Healthwatch Network Awards 2018.

  7. Healthwatch Hillingdon’s research on discharge from hospital shortlisted for national award

    News -

    Healthwatch Hillingdon is one of 28 Local Healthwatch shortlisted for national awards

  8. New research for CQC shows people in Greater London regret not raising concerns about their care – but those who do see improvements

    News -

    The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care.

  9. NHS Publishes Long-Term Plan

    News -

    The NHS has published its Long Term Plan, and says it will save almost half a million more lives with practical action on killer conditions and investment in world class, cutting edge treatments including genomic tests for every child with cancer.

  10. Discover - a new health register for North West London

    News -

    Imperial College Health Partners have launched a new health register for people living in North West London called Discover. The initiative is a new way for you to get involved with health research in North West London.

  11. National survey highlights decline in people’s experiences of community mental health services

    News -

    People’s experiences of the care they receive from community-based mental health services have continued to deteriorate, according to an annual survey from the Care Quality Commission (CQC).

  12. Pregnant? There’s an app for that!

    News -

    The NHS across North West London has launched a new mum and baby app – a personal guide for pregnancy, birth and beyond.

  13. New 24 hour nursing service is a life line for people in Hillingdon

    News -

    A new service to support people in Hillingdon during their last months of life was officially launched in Hillingdon today.

  14. New research shows what it’s like trying to find and access help when you're a carer

    News -

    Healthwatch England's briefing brings together the views and experiences of 5,447 carers from over 27 communities across England.

  15. CQC State of Care 2017/18

    News -

    CQC warns of growing ‘care injustice’, with access to good care increasingly dependent on how well local systems work together.

  16. New online counselling service ‘Kooth’ launched for young people

    News -

    Kooth will provide online counselling and support to people aged 11-19 in Hillingdon and for students at Harrow and Uxbridge College. The website aims to tackle youth mental health issues in the borough and is available from 9 July 2018.

  17. Annual Report 2017-18

    Report -

    Read our annual report, telling the story of our work in the year 2017-18

  18. How do people feel about their data being shared by the NHS?

    News -

    From 25th May 2018, you’ll be able to choose how the NHS uses your confidential patient information for reasons other than your individual care. 77% of the public say they are confident in the ability of the NHS to protect their patient data.

  19. Your Views on NHS Treatment for Muscle or Joint Problems

    News -

    NHS Hillingdon Clinical Commissioning Group and Healthwatch Hillingdon are working together to gather the views of residents and current service users on the proposed changes to the care and treatment for patients with muscle and joint problems (MSK)

  20. Hillingdon residents give their views on opening GP Services 8am to 8pm, 7 days a week.

    News -

    The NHS is looking to increase the number of appointments available for patients and provide access to GP services 8am – 8pm, 7 days per week.

  21. Hillingdon Talking Therapies Service - Wellbeing for Mums Group

    News -

    CNWL Hillingdon Talking Therapies Service has updated their Wellbeing for Mums Group leaflet. The leaflet provides information to mums who may need emotional support, including postnatal depression, to attend a six-week programme.

  22. NHS delivers ‘all you need’ information booklet for new mums and families

    News -

    The NHS in North West (NW) London are handing out new information booklet ‘After your baby’s birth’ to women when they leave hospital after giving birth.

  23. Healthwatch Hillingdon: bridging the gap

    News -

    Healthwatch Hillingdon are bridging the gap between children and young people and the health and wellbeing board, building better mental health services.

  24. Chair, Stephen Otter leaves Healthwatch Hillingdon

    News -

    It is with great sadness that we announce that Stephen Otter has stepped down as Chair and a Board Member of Healthwatch Hillingdon.

  25. Annual Report 2016-17

    Report -

    We are pleased to publish our Annual Report 2016-17. The report outlines a year where we continued to shine a spotlight upon people’s lived experiences of local care

  26. Report on Maternity Care in Hillingdon

    Report -

    We have been listening to women who have used Hillingdon’s maternity services, to see if the closure of Ealing Hospital Maternity Unit has had any effect on the quality of care that they and their families receive.

  27. Annual Report 2015-16

    Report -

    Our 3rd annual report, 'A catalyst for change', outlines our work for the year ending 31st March 2016

  28. Annual Report 2013-14

    Report -

    Our report outlines the first year of local Healthwatch in Hillingdon.

  29. Navigation and signage at The Hillingdon Hospital

    Report -

    Hillingdon Hospital has pledged to make its signage more accessible to all, following recommendations made by us after we carried out a review there of how patients are able to find their way around the building.

  30. Healthwatch Hillingdon NHS Long Term Plan Report

    Report -

    Healthwatch Hillingdon has published it’s local report on the NHS Long Term plan, as a result of the #WhatWouldYouDo campaign launched by Healthwatch England.

  31. Board Meeting Papers 25/09/19

    Report -

    Board meeting papers for 25/09/19

  32. Board Meeting Papers 26/06/19

    Report -

    Board meeting papers for 26/06/19

  33. Our Complaints Policy

    Report -

    Individuals and organisations have the right to express their views about the performance of Healthwatch Hillingdon and the way in which we conduct our business.

  34. Board Meeting Papers 12/12/19

    Report -

    Board meeting papers for 12/12/19

  35. Mystery shopping report on young people's sexual health services

    Report -

    As part of the sexual and reproductive health services review initiated by Public Health Hillingdon, Young Healthwatch Hillingdon were invited to conduct a mystery shopper exercise to ensure the services meet the needs of local young people.

  36. Speak up to help improve health and social care in Hillingdon

    News -

    Would you like to make a difference in 2020 to the services on offer in our borough? Healthwatch branches across the country are calling on more people to share their views with us.

  37. Mystery shopping report on access to dentistry services

    Report -

    In 2019/20, Healthwatch Hillingdon undertook a mystery shopping review of the accessibility of dentistry services in Hillingdon, with volunteers carrying out 19 face to face visits at NHS funded dentists

  38. Mental Health, Wellbeing and Life Skills and Peer Support Training programmes for Schools report

    Report -

    With the Mental Health, Wellbeing and Life Skills and Peer Support Training programmes now complete, the final report has been produced.

  39. UPDATED: Coronavirus case cleared at Mount Vernon Cancer Centre

    News -

    East and North Herts (ENH) NHS Trust has confirmed the member of staff at Mount Vernon Cancer Centre has now been proven to be negative for coronavirus (COVID-19).

  40. Coronavirus Information Hub

    News -

    All links to our information and guidance for protecting yourself and others from Coronavirus (COVID-19).

  41. New Accountable Officer for North West London Collaboration of CCGs

    News -

    The North West London Collaboration of CCGs (Clinical Commissioning Groups) has appointed Jo Ohlson as their new Accountable Officer.

  42. Government launches Coronavirus Information Service on WhatsApp

    News -

    The UK Government has launched a GOV.UK Coronavirus Information service on WhatsApp

  43. NHS Coronavirus Status Checker

    News -

    NHS asks people to share their coronavirus symptoms to help others.

  44. Coronavirus Hub for Young People

    News -

    Young Healthwatch Hillingdon have created this hub for local young people to provide support during this very difficult time.

  45. NHS: Help us help you get the treatment you need

    News -

    While many operations for non-emergency surgery have been cancelled to free up hospital beds during the current Coronavirus crisis, the NHS wants to get the message out via a new campaign that it is still open for urgent treatment.

  46. Guidance updated on shielding

    News -

    Last updated 24/06/2020 -

    The Government have announced that the advice for people who are shielding because of COVID-19 will be relaxed in two phases.

  47. Plans for new Hillingdon Hospital announced

    News -

    The Hillingdon Hospitals NHS Foundation Trust has launched a new website dedicated to the plans to deliver a new hospital in Hillingdon in just five years.